24h Service Hotline

Dear Customer,

Please note when calling our 24 hour Call Center (based in the USA), upon first contact with the travel consultant clearly mention: "I've have made my reservation through the travel agency TRAVEL PRO in Luxembourg". This will enable the consultant to access our reservation system after witch he will need your AMADEUS file reference in order to retrieve your reservation details. You will be able to make, change, or cancel a reservation.

Depending on the country you are calling from the telephone number may vary, therefore please check the hereafter information.

Direct Dial +1-201-221-4462

This number is only used for countries without a toll free number or if there is a problem using the toll free number of a particular county.

Your Dedicated 800 number - In the United States, Alaska, Hawaii, Puerto Rico, the US Virgin Islands, and Canada your clients will use your dedicated 800 numbers.

Global Toll Free - 800-15253545 - HTS has secured one (1) inbound international toll free number. The Global Toll Free has 23- participating countries. (see list below)

Global Toll Free - Access codes - Because each of the participating countries utilizes a different telecommunications provider, each country requires a unique access code, to be dialed in front of the Global toll free number. Multiple Access Codes - Where some countries have multiple providers, multiple access codes have also been provided.

Dialing Instructions: Correct procedure: Intl Access Code + 800 15253545

NOTE, DO NOT PLACE/USE A 1 IN FRONT OF THE 800 EX: Colombia - correct dialing 005 or 009 + 80015253545
INCORRECT DIALING 005 or 009 + 1 80015253545
  • Country Specific Toll Free Numbers - HTS has also secured individual toll free numbers for
    other countries not participating in the Global Toll Free Number. See the country list and corresponding international toll free number.

  • Direct Dial or Collect Call Number +1-201-221-4462 this number is only used for countries without a toll free number or if there is a problem using the toll free number of a particular country.
Global Toll Free Numbers
Country Toll free number   Country Toll free number
Antigua 011-800-15253545   Japan 010-800-15253545 -or-
Argentina 00-800-15253545   Japan 0061-010-800-15253545 -or-
Australia 0011-800-15253545   Japan 0041-010-800-15253545 -or-
Belgium 00-800-15253545   Japan 0033-010-800-15253545 -or-
Bermuda 011-800-15253545   Japan 001-010-800-15253545
China 00-800-15253545   Korea 001-800-15253545 -or-
Colombia 005-800-15253545 -or-   Korea 002-800-15253545 -or-
Columbia 009-800-15253545   Korea 008-800-15253545
Costa Rica 00-800-15253545   Malaysia 00-800-15253545
Denmark 00-800-15253545   Netherlands 00-800-15253545
France 00-800-15253545   New Zealand 00-800-15253545
Germany 00-800-15253545   Norway 00-800-15253545
Hong Kong 001-800-15253545   Philippines 00-800-15253545
Hungary 00-800-15253545   Portugal 00-800-15253545
Iceland 00-800-15253545   Singapore 001-800-15253545
Ireland 00-800-15253545   Spain 00-800-15253545
Israel 012-800-15253545 -or-   Sweden 00-800-15253545
Israel 013-800-15253545 -or-   Switzerland 00-800-15253545
Israel 014-800-15253545   Taiwan 00-800-15253545
Italy 00-800-15253545   Thailand 001-800-15253545
      United Kingdom 00-800-15253545
Country Specific Toll Free Numbers
Country Toll free number   Country Toll free number
Bahamas 1-800-369-7815   Indonesia 001-803-1-004-7822
Bahrain 800-04037   Luxembourg 800-2-4728
Chile 123-0-020-0646   Mexico 001-800-369-7815
Dominican Republic 1-800-369-7815   Panama 001-800-369-7815
Finland 0-800-1-1-2788   Poland 0-0-800-111-1535
Greece 00800-11-004-7822      
Direct Dial +1-201-221-4462

This number is only used for countries without a toll free number or if there is a problem using the toll free number of a particular county.